Shipping and Delivery
DHL tracked shipping £4 (1-2 business days)
Royal Mail tracked shipping £12.50 (3-5 business days)
UPS tracked shipping £28 (1-2 business days)
Rest of the world
Royal Mail tracked shipping £14.50 (6-7 business days)
Customs Import Duty & Taxes
SheOdessa is not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your country's regulations as payment of duties may be necessary to release your order if charges do incur.
SheOdessa is not responsible when a country’s postal authority fails to notify customers that items are awaiting payment of customs duties & tax. Please keep an eye out for your shipment when tracking number is provided, in order to avoid delays.
If you choose to reject/refuse delivery due to customs fees, there will be a £25 return fee deducted from your refund, to cover return shipping due to your refusal. This is non-negotiable.
CANCELLING YOUR ORDER
You have the right to cancel your order until the point at which it is shipped. We usually ship within 24 hours, but it may be sooner than this. Please email us at firstname.lastname@example.org and we will confirm the location of your package. If still at our warehouse, we will offer you a full refund, including shipping charges.
Pack It, SheOdessa, Unit 28-29 Foley Trading Est, Hereford, United Kingdom, HR1 2SF